Returns and Exchange Policy

At ONE POWERFUL LOVE INC [ ONE POWERFUL LOVE . ORG ] , we strive to provide the best possible services and products to our valued supporters and donors. As a non-profit organization, we rely heavily on the generosity of individuals like you to fund our programs and initiatives. In order to ensure transparency and accountability in our operations, we have established a no refunds or exchange policy. This policy is designed to protect the integrity of our organization and the funds entrusted to us.

1. Scope of the Policy
This policy applies to all donations, contributions, and purchases made through our organization's website, physical store, or any other means of transaction. It covers both monetary donations and the purchase of merchandise, event tickets, or any other goods or services offered by our organization.

2. No Refunds
Once a donation has been made or a purchase has been completed, it is considered final and non-refundable. We do not offer refunds under any circumstances unless required by law. This includes situations where an individual may have made an error in the donation amount or accidentally purchased the wrong item.

3. No Exchanges
Similarly, we do not offer exchanges for any products or services purchased from our organization. Once a product has been received or a service has been rendered, it cannot be exchanged for another item or service.

4. Exceptions
While our policy is generally strict regarding refunds and exchanges, there may be exceptional circumstances where we will consider making an exception. These exceptions will be evaluated on a case-by-case basis and will require sufficient justification. Examples of potential exceptions include:

- Defective Products: If a product purchased from us is found to be defective upon receipt, we will assess the situation and determine whether a replacement or refund is appropriate.
- Cancellation of Events: In the event that an event organized by our organization is canceled or rescheduled, we may offer refunds or alternative arrangements to ticket holders.

5. Contacting Us
If you have any questions or concerns regarding our no refunds or exchange policy, please feel free to contact our customer support team. We will be happy to assist you and provide any necessary clarification.

Please note that this policy is subject to change at any time without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.




 

​​